Refund Policy
Last updated: 1/21/26
This Refund Policy explains how refunds, returns, and exchanges are handled for purchases made through our Wix-hosted website.
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Digital Products
All sales of digital products are final. Once a digital item has been delivered or accessed, we do not offer refunds, exchanges, or cancellations.
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Physical Products (If Applicable)
If you purchase a physical product, refunds or exchanges may be available under the following conditions:
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The item is returned within 14 days of delivery
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The item is unused and in its original condition
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Proof of purchase is provided
Shipping costs are non-refundable unless the item arrived damaged or defective.
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Damaged or Incorrect Items
If you receive a damaged or incorrect item, please contact us within 7 days of delivery. Include your order number and photos of the issue so we can resolve it promptly.
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How to Request a Refund
To request a refund or return, contact us using the information below. We reserve the right to deny refund requests that do not meet the conditions outlined in this policy.
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Changes to This Policy
We may update this Refund Policy at any time. Changes will be posted on this page.
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Contact Us
Email: lake.jazz.six@gmail.com