Refund Policy
Last updated: 1/21/26
This Refund Policy explains how refunds, returns, and exchanges are handled for purchases made through our Wix-hosted website.
Digital Products
All sales of digital products are final. Once a digital item has been delivered or accessed, we do not offer refunds, exchanges, or cancellations.
Physical Products (If Applicable)
If you purchase a physical product, refunds or exchanges may be available under the following conditions:
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The item is returned within 14 days of delivery
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The item is unused and in its original condition
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Proof of purchase is provided
Shipping costs are non-refundable unless the item arrived damaged or defective.
Damaged or Incorrect Items
If you receive a damaged or incorrect item, please contact us within 7 days of delivery. Include your order number and photos of the issue so we can resolve it promptly.
How to Request a Refund
To request a refund or return, contact us using the information below. We reserve the right to deny refund requests that do not meet the conditions outlined in this policy.
Changes to This Policy
We may update this Refund Policy at any time. Changes will be posted on this page.
Contact Us
Email: lake.jazz.six@gmail.com